In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

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Shipping Policy
Thank you for shopping with Infinity Bath & Body Essentials! We are committed to delivering your products in a timely and efficient manner. Please review our shipping policy below:

Processing Time:
Orders are processed within 1-2 business days from the date of purchase. Please note that processing times may be extended during peak seasons or promotional periods.

Shipping Time:
Once processed, orders will be shipped via our standard shipping method, with an estimated delivery time of 3 - 7 business days.

Shipping Costs:
Shipping costs varies on shipping destinations and are calculated at checkout.

Order Tracking:
After your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.

Shipping Address:
Please ensure that the shipping address provided at checkout is accurate. Infinity Bath & Body Essentials is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Shipping Delays:
While we strive to meet our estimated delivery times, please note that shipping times may be affected by factors beyond our control, such as weather conditions, carrier delays, or customs processing. We appreciate your patience and understanding in these cases.

International Shipping:
At this time, we only offer shipping within the United States, Canada, & the Caribbean. For international orders, please contact us directly to inquire about shipping options.

Contact Us:
If you have any questions or concerns regarding your order or our shipping policy, please visit our support page & fill out the form.

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REFUND POLICY
Due to the personal nature of our products, Infinity Bath & Body Essentials does not accept returns on our bath and body collection.

All sales are final.
We appreciate your understanding and encourage you to contact us with any questions or concerns before making your purchase. Thank you for choosing Infinity Bath & Body Essentials.

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Privacy Policy
At Infinity Bath & Body Essentials, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect
We may collect personal information from you when you visit our website, place an order, or interact with us in other ways. This information may include:

Contact Information: Name, email address, phone number, and mailing address.

Payment Information: Credit card details or other payment information.

Order Information: Products purchased, order number, and purchase history.

Usage Data: Information about your interactions with our website, including IP address, browser type, and browsing patterns.

2. How We Use Your Information
We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including sending order confirmations and shipping notifications.

Customer Service: To respond to your inquiries, provide support, and resolve any issues.

Marketing: To send you promotional materials, special offers, and newsletters (you can opt-out at any time).

Improving Our Services: To analyze website usage and improve our products and services.

Legal Compliance: To comply with legal obligations and protect our rights.

3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.

Access Controls: Restricted access to personal information to authorized personnel only.

Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.

Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

5. Your Choices
You have the right to:

Access and Update: Access and update your personal information by contacting us.

Opt-Out: Unsubscribe from our marketing communications by following the instructions in the email or contacting us directly.

Data Deletion: Request the deletion of your personal information, subject to legal and contractual restrictions.

6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this policy periodically for any updates.

7. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices feel free to contact us through our support page.

Thank you for trusting Infinity Bath & Body Essentials with your personal information. We are committed to protecting your privacy and ensuring a safe shopping experience.

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By purchasing, you agree to all these terms.